Shipping policy

At RetroArcadeCrafts.com, we understand the importance of timely delivery and secure shipping for your gaming accessories. Here’s everything you need to know about our shipping policy:

  1. Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays.

  2. Shipping Methods: We offer several shipping options to cater to your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout for you to choose from.

  3. Shipping Rates: Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. You can view the shipping costs for your order during the checkout process.

  4. Delivery Time: Delivery times vary depending on the shipping method chosen and the destination. For domestic orders shipped from Texas, delivery typically takes 3-7 business days. Domestic orders shipped from China generally require around 2 weeks for delivery.Expedited shipping may arrive sooner. International orders may take longer to arrive due to customs clearance and other factors.

  5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

  6. Shipping Restrictions: Some items may be subject to shipping restrictions or limitations due to their size, weight, or contents. We comply with all shipping regulations and do our best to inform customers of any restrictions that may apply to their orders.

  7. International Shipping: We offer international shipping to most countries. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for any additional charges incurred during customs clearance.

  8. Shipping Address: Please ensure that the shipping address provided at checkout is accurate and complete to prevent delays or misdeliveries. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  9. Delivery Issues: If you encounter any issues with your delivery, such as delayed or missing packages, please contact our customer service team. We will work diligently to resolve any shipping-related issues and ensure that you receive your order in a timely manner.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at retroarcadecrafts2018@gmail.com. We’re here to assist you every step of the way and ensure a seamless shopping experience at RetroArcadeCrafts.com.