Console Adapters Support

Use this page to check compatibility, connect a controller adapter, and solve common detection or pairing problems.

Check compatibility before setup

• Identify the exact adapter model printed on the product or packaging.
• Confirm that the adapter supports both your target console and your controller.
• Check whether the controller must be wired, wireless, or connected through its original USB receiver.

Basic connection

1. Turn off the console.
2. Connect the adapter directly to the correct console port.
3. Connect the controller with a known-good data-capable USB cable.
4. Turn on the console and wait for the adapter indicator to stabilize.
5. Press the controller's Home, Guide, or PS button if required.

Adapter not detected

• Try another data-capable USB cable and console port.
• Remove USB hubs, extension cables, and other adapters during testing.
• Restart the console with the adapter already connected.
• Test the controller directly on another compatible device.

Brook adapters

For Brook Wingman compatibility, firmware, pairing, and connection help, use the dedicated guide.

Open the Brook Adapters guide

Still need help?

Contact RetroArcadeCrafts support with the adapter model, controller model, target console, connection method, and indicator-light behavior.